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Sistema de integração abrange todas as 132 linhas do transporte público de Sorocaba – Agência de Notícias



15 de maio de 2024

16:21

Por: Eduardo Santinon ([email protected])

 

Fotos: Secom/Arquivo

 

A Prefeitura de Sorocaba, por meio da Urbes – Trânsito e Transportes aproveita a recém-entrada em funcionamento do Corredor Estrutural Oeste do BRT para lembrar os usuários que o transporte público de Sorocaba opera via sistema de integração, física ou temporal. A medida abrange todas as 132 linhas disponíveis, permitindo ao usuário trocar de ônibus, para completar sua viagem, sem pagar uma nova passagem.

City, Consor e BRT Sorocaba são as três empresas que operam o transporte no município e atuam de forma integrada. Pelo sistema de integração, em um mesmo deslocamento, pode-se utilizar mais de uma linha de ônibus, pagando apenas uma passagem. As possibilidades de deslocamento de um ponto a outro da cidade são múltiplas, porém, existem algumas regras simples que devem ser seguidas.

O sistema de integração permite até três integrações ou a utilização de até quatro linhas, dentro desse prazo máximo de uma hora e trinta minutos, contado a partir do pagamento da primeira passagem. Logo, o usuário embarca na primeira linha e pode fazer a integração com outras três linhas diferentes, se assim desejar.

Existe a chamada integração física, que é realizada por meio do transbordo (troca de ônibus), dentro dos terminais urbanos Santo Antônio e São Paulo. Ao passo que a integração temporal possibilita a troca de linhas, dentro de um período máximo determinado (1h30), em qualquer ponto de ônibus do sistema. Dessa forma, não é preciso chegar aos terminais para fazer a transferência, o que pode ocorrer em paradas específicas durante o trajeto.

A integração temporal está disponível para os usuários que possuem o cartão eletrônico do sistema (Cartão Social, Cartão Vale-Transporte, Cartão Estudante) e para aqueles que realizam o pagamento via carteira digital, por meio do uso do celular. O passageiro embarca no primeiro ônibus e, na catraca eletrônica, tem o valor da tarifa descontado dos créditos do cartão. No próximo ônibus, ao encostar o bilhete, a catraca é liberada, mas sem desconto dos créditos. Basicamente, é assim que funciona.

O sistema de integração apenas não permite que o usuário faça o percurso de ida e volta com o pagamento de uma única passagem, na mesma linha. Também, não é permitido que o usuário desembarque da linha, durante o caminho, e tente pegar a mesma linha outra vez, ou, a linha que faça o mesmo trajeto, no mesmo sentido.

A matriz de toda a operação da integração no transporte público de Sorocaba, com as conexões entre as linhas, pode ser consultada no site: https://www.urbes.com.br/integracao-entre-linhas. Atualmente, o Transporte público em Sorocaba funciona com uma frota de 418 veículos. Por mês, em média são transportados cerca de 4 milhões de passageiros.

 

Contato com a Urbes

Os usuários do transporte público podem, ainda, utilizar os canais de comunicação com a Urbes para fazer apontamentos, a fim de melhorar, cada vez mais, os serviços prestados. Todas as solicitações são registradas e estudadas as suas aplicações.  O contato pode ser feito pelo PABX: (15) 3519-3100; site: www.urbes.com.br/ouvidoria, ou via Central de Atendimento, pelo fone 118.

 

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